RHODES OFFICE AND COVID-19
With stricter guideline rules coming in about social distancing, we had to introduce some new rules about coming into our Rhodes office.
Effective immediately, you will only be able to fill in claim forms and drop them (along with any supporting documentation) off at Rhodes. Staff will no longer be available to assist you. If you drop something off, it will be collected and processed the same day.
If you need to lodge something, the best way is via our email address firstname.lastname@example.org.
In any event, your claim will actually be processed more quickly online, than via the office.
Also, please remember to ensure that your supporting paperwork contains the same personal details that we have on our records. That makes making a claim easier.
Obviously, for the safety of our staff, we ask that you avoid our office if you are unwell or showing any signs of the Coronavirus and please do not bring family members with you.
We thank for your understanding, and please stay safe.