Q.	When can I claim my funds?
	A member can claim his/her total benefits upon cessation of employment
	A member can claim a productivity payment if contributions have been paid into the fund prior to the 01/07/1999.
Q.	Can I have my funds paid into my bank account by providing this information to the administrator?
	Yes. When completed a claim form.
Q.	Can I have my Annual Trust Distribution accumulated in my ACIRT account?
	No as this will change ACIRT's current tax structure.
Q.	Are my personal details kept private?
	Yes, for further information you can view our Privacy Policy on this web site.
Q.	As an employer how do I join?
	You are required to complete and execute a "Deed of Adherence" (see the employers guide within the Employer Info section).
Q.	How do I become a member?
	By completing a member application, or your employer supplying the administrator with your mandatory detail. An account in your name will be established by the administrator, where all contributions made by a participation employer are allocated.
Q.	What fees do I pay?
	No charges are deducted from members' accounts. However, a small fee is charged by the bank if you request payment of your benefit to be electronically transferred to a nominated Bank, Building Society account etc.
Q.	Can I have my funds paid into my account by providing this information to the administrator?
	Yes, by completing the bank account, BSB and account name details on the claim form, and providing a copy of your bank statement with your name on it.
Q.	How long does it take to process my claim form?
	Claim processing time is 3 working days after the claim form has been received.
Q.	Can I fax my claim form?
	Yes. The fax number is 1300 655 119
Q.	Can I hand in my claim form in person?
	Yes, the ACIRT Service Counter is located at 1A Homebush Bay Drive, Rhodes NSW 2138. The ACIRT Service Counter's business hours are between 8:30am to 5:00pm.
If you have any questions, please contact us.